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Important European eCommerce Practice Becomes Law

On June 13, 2014 the planned new European rules regarding e-commerce practice became law. From that moment on, your shop is expected to comply with these new regulations. Of course you will automatically be in compliance with the new law — with ShopFactory Version 10!

ShopFactory Version 10 has incorporated these changes that are the logical result of these regulations in the latest new update, version 10.2.0 build 14156. So make sure you get it! It’s free for Version 10 users! If you are a ShopFactory 10 user already on your webshop — you will be in the forerunning in this field. Non-European merchants will also find some of the new features handy for closing online sales.

Are you still using an older version of ShopFactory prior to version 10? Do you want to upgrade and get this important update as well? Please click here to upgrade to ShopFactory 10.

The new features include the following adjustments to comply with the new European rules:

Change 1: Show delivery time for products

It is now required to show a delivery time for all products

Change 2: “Payment method selection” is now made inside the shop instead of on the check-out page.

It is now required to show the total price for an order (including discounts or surcharges for payment methods) inside of the webshop before going to the check out

Change 3: Right of return

Customers are now entitled to 14 days right of return for the products they have ordered. The return policy of a shop should now be visible in the shop. A standard form for returns is also required, so a customer can easily submit a return for purchases.

Change 4: A new Buy Now Button.
The last button to be clicked during the order process is no longer allowed to show merely simple text like "Order" or "Continue". The text on this button should make it clear that the customer is placing an order AND that he/she has an obligation to pay for it once they click the button.



See our Knowledgebase for more information on how to set it up.

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