Total Care

Fraud management puts you in control of your business security by helping you identify potentially fraudulent orders. The sophisticated fraud management center allows you to automatically conduct initial fraud checks before a payment transaction is passed on to a real-time payment gateway for automatic approval or warns you of a suspect order so you can decide how to proceed.

Be alerted to order anomalies such as ambiguous country of residence, the use of free email addresses, orders from countries with a high level of fraud and other fraud patterns.

Create a membership plan to boost customer loyalty.

Offer your members a flat discount per sale — or a loyalty scheme with more discounts if they spend more in a month or year.

Or offer free shipping, either always or only if they spend more than a certain amount.

Offer special discounts for members or create discount coupons and gift vouchers for you customers.

Automatically reward them with a discount voucher for their next purchase to make them come back or send out time limited discount codes to boost sales. Or create a sales rush by limiting the number of customers who can use a discount code. Customers who respond too slowly will lose out!

Of course Total Care keeps track of gift voucher spending so customers can use a voucher either only once or several time until the voucher value is spent.

Accept payments such as 'Cash on Delivery', 'Pick up and Pay' and 'Bank transfer' from your customers via our secure checkout. Or let service providers such as PayPal, Amazon Payments, Authorize.Net and  WorldPay (50+ included) accept credit cards and other methods on your behalf in real-time .  

Looking after a business usually includes looking after your accounts with appropriate software. ShopFactory is integrated with leading accounting packages such as QuickBooks, Sage Line 50 and Lexware. You can also export order data as in XML or CSV file formats — to connect to any other system as well.