ShopFactory Remote Support

Remote support allows us to connect to your computer to identify and resolve problems or to show you how a function works. 

To allow us to connect to your computer, please install our Remote Support APP on your computer by clicking on the button below.

Then let us know your ID and Password displayed in the APP so we can connect to your system at the agreed time.

Please make sure the APP is on at the agreed time, as we will not be able to connect to you otherwise.